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Automated Guest Communication
Four automated, beautifully branded emails that guide every guest from booking to post-stay advocacy. Zero manual effort — every touchpoint handled by your CRM.
4
Emails in Sequence
65%+
Avg Open Rate
100%
Automated
0
Manual Steps
Booking Confirmation
Triggered when booking is confirmed & deposit received
to me <sarah@example.com>
Studios
Nashville, Tennessee
BOOKING CONFIRMED
Your Nashville experience is secured
Dear Sarah,
Thank you for choosing Rose & Thorn Studios for your Nashville getaway. We are thrilled to welcome you to our estate and can't wait to create an unforgettable experience for you and your guests.
Below you'll find your booking details. Our concierge team is already preparing for your arrival.
What happens next:
Questions? Your dedicated concierge is available 7 days a week.
Call or text: (615) 555-0192
Email: concierge@roseandthornstudios.com
Rose & Thorn Studios
Nashville, Tennessee
You are receiving this email because you booked a stay at Rose & Thorn Studios.
1847 Thorn Hill Lane, Nashville, TN 37215
Unsubscribe · Manage Preferences
Pre-Arrival Guide
Automated based on booking date — sent at 10:00 AM local time
to me <sarah@example.com>
Studios
Nashville, Tennessee
ONE WEEK TO GO
Your pre-arrival guide is here
Hi Sarah,
Your Rose & Thorn Studios retreat is just 7 days away! We've put together everything you need to make the most of your Nashville experience.
Recording Studio Prep:
Our engineer will reach out 3 days before your session to discuss your goals, preferred genres, and any reference tracks. The studio is equipped with Pro Tools, Logic Pro, a Neve console, Neumann U87 mics, and a curated selection of vintage instruments.
Rose & Thorn Studios
Nashville, Tennessee
You are receiving this email because you booked a stay at Rose & Thorn Studios.
1847 Thorn Hill Lane, Nashville, TN 37215
Unsubscribe · Manage Preferences
Day-Of Welcome
Sent at 8:00 AM on check-in day — also delivered via SMS
to me <sarah@example.com>
Studios
Nashville, Tennessee
WELCOME HOME
Everything is ready for you
Good morning, Sarah!
Today is the day. Your estate has been prepared, the pool is heated, and your welcome amenities are chilling. Here's everything you need for a seamless arrival.
First Night Dinner Suggestion:
We'd love to reserve a table for your group at Audrey, Nashville's acclaimed fine dining restaurant by Chef Sean Brock. Shall we book 7:30 PM for 6? Just reply to this email or text your concierge.
Rose & Thorn Studios
Nashville, Tennessee
You are receiving this email because you booked a stay at Rose & Thorn Studios.
1847 Thorn Hill Lane, Nashville, TN 37215
Unsubscribe · Manage Preferences
Post-Stay Review
Sent at 10:00 AM, two days after departure — gives guests time to settle in
to me <sarah@example.com>
Studios
Nashville, Tennessee
THANK YOU, SARAH
We hope you left inspired
Hi Sarah,
We hope you and your guests had an incredible time at Rose & Thorn Studios. From the estate to the studio, every detail was crafted for your experience — and we'd love to know how we did.
Your feedback helps us continue creating extraordinary stays for future guests.
How was your stay?
A quick review on any of these platforms makes a huge difference for us:
Know someone who'd love Rose & Thorn? Give them $500 off their first booking, and you'll receive $500 off your next stay. Everyone wins.
Get Your Referral LinkShare Your Photos:
We'd love to feature your moments! Tag us @roseandthornstudios on Instagram or reply to this email with your favorite shots. Selected photos will be featured on our website and social channels (with your permission, of course).
Rose & Thorn Studios
Nashville, Tennessee
You are receiving this email because you booked a stay at Rose & Thorn Studios.
1847 Thorn Hill Lane, Nashville, TN 37215
Unsubscribe · Manage Preferences
How It Works
Every email fires based on booking events — no manual scheduling, no missed touchpoints.
Every email matches Rose & Thorn's luxury aesthetic — gold accents, curated typography, estate imagery.
Guest names, dates, package details, and local recommendations dynamically inserted per booking.
Open rates, click rates, and conversion tracking for every email. Continuous A/B optimization.
Part of Your CRM Package
These email sequences are included in your CRM & booking system build. Once configured, they run forever — turning every booking into a 5-star review and a referral.